Case Study: DIGITAL TRANSFORMATION
SUMMARY
A premier U.S. casino partnered with Spearhead Technology to optimize and complete a digital transformation to stay competitive. They had critical uptime requirements as well as the need to accommodate 700 active applications.
Challenges
- Staying competitive in a market that is threatened by the online gaming trend
- Revenues take a huge hit each time LNV Servers Go Down and Hotels are forced to do handwritten transactions until IT resolves problem
Solutions Offered
- Analyzed over 700 active applications and created a roadmap for an enterprise-wide move to the cloud and consolidation of data centers, creating additional revenues via cloud savings, making the casino business more profitable
- Spearhead created architecture for a new cloud-based system with an uptime of 99.7%, vs their 78% model.
RESULTS
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Applications are on the roadmap to be moved to the cloud, saving millions of dollars every year in expenses
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Reduction in complaint tickets over the first three months thanks to new cloud-based infrastructure with 99.97 uptime