Case Study: ServiceNow

ServiceNow: Common Service Data Model (CSDM) and configuration strategies


Spearhead Technology’s partnership with ServiceNow Hardware Asset Management Pro (HAM Pro) introduced automated solutions to deploy, replace and retire specific hardware assets of a leading USA-based asset lifecycle company. Smart, fully-managed HAM Pro modules were used to move asset attributes and functions between organizational assets as an integral part of the Client’s day-to-day hardware asset management tasks.


Solutions Offered