Case Study: BUSINESS PROCESS AUTOMATION
SUMMARY
A large retailer partnered with Spearhead to modernize how they onboard new employees as well as transform how their HR department processes reports.
Challenges
- Onboarding Time Sensitive resource took up to 3 weeks from Offer Letter to First Day of Work with access to the system
- Legacy System Reports consumed 80% of resource team time
Solutions Offered
- Spearhead implemented an automation process that cut down the new employee onboarding process by 70%
- Spearhead utilized an IPA tool to automate many of the reports being generated which enabled the client to decrease resources used previously
RESULTS
0%
70% decrease in onboarding time by transforming business process automations.
0%
Spearhead initiated a workshop to collect information regarding complexity around client reporting systems and provided a solution that cut reporting resource time by 50%.